InXpress is a global B2B shipping franchise that has been helping small and medium-sized enterprises (SMEs) to ‘ship smarter’ for over two decades.
Founded in 1999, InXpress has grown to a network of over 450 franchisees across 14 countries, serving 30,000+ customers.
InXpress’s franchise model is non-asset-based, providing residual income with no need for stock, premises, or vehicles.
InXpress is an Authorized Reseller of leading carriers, including DHL and UPS, and a FedEx shipping partner, giving customers access to shipping rates that individual businesses typically can’t secure on their own. Meanwhile, InXpress’s proprietary shipping technology streamlines shipping for customers, integrating with e-commerce platforms, automating processes, and providing tracking, quoting and much more.
InXpress operates in a resilient, essential sector, enabling franchisees to build stable businesses even during challenging economic conditions. This strength is underpinned by the continued growth of e-commerce and global shipping, where delivery has become a critical part of everyday life.
The franchise has received numerous accolades, including a number one category ranking from Franchise Business Review, seven consecutive years in Elite Franchise’s Top 10, a ‘Highly Commended’ recognition in Global Franchise’s 2024 awards, and the Global Franchise Champion title in 2021. These successes, along with consistent growth in system-wide revenue, underscore InXpress’s position as a leading franchise brand that empowers entrepreneurs to thrive in the booming logistics industry.
How does the InXpress franchise model work?
InXpress franchise owners act as shipping consultants for SMEs. They don’t handle deliveries themselves; the carrier partners handle this, allowing franchisees to focus on sales and customer service.
Revenue is residual, as once a customer is onboarded, every shipment they send generates income for the franchisee. Because businesses ship repeatedly, franchisees build up a portfolio of accounts that provide steady, recurring income on each shipment.
With low overheads and high earning potential, owners can scale up at their own pace. They may begin as an owner-operator and later expand by hiring a team or opening a small office as the client base grows. This is a scalable model with truly unlimited growth potential.
Overall, the InXpress model lets entrepreneurs focus on building relationships and solving SME shipping needs, while trusted carriers handle the logistics.
Training and support
Tailored discovery days are held at the InXpress head offices, where candidates gain deep insight into the opportunity and meet the team who will be supporting them.
Logistics experience isn’t required to join InXpress, as extensive training and support are provided, including a comprehensive initial training program covering all aspects of the business, from sales strategies and pricing to technology and customer service.
InXpress equips its network with robust marketing tools, lead-generation support, dedicated credit control, and a central support center team, ensuring franchisees can attract, win, and serve customers effectively.
Every franchisee receives continuous support from a dedicated business coach who offers hands-on support, one-on-one guidance, regular business reviews, and advice on growing the franchise. They are also paired with a mentor from within the network who has already walked the same path.
There are also webinars, network calls, regional meetings, sales conferences and an annual convention, where owners can network, share best practices, and stay up to date on innovations.
InXpress fosters a supportive, team-oriented culture: from initial launch through growth stages, franchisees can expect hands-on support, continuous training updates, and a global community that wants them to win.
Financial information
Investing in an InXpress franchise is an affordable way to enter the booming logistics industry, with relatively low startup costs and strong returns. The initial investment required varies by country and territory size (including the franchise fee and startup expenses).
Multi-unit opportunities are available, allowing entrepreneurs to scale beyond a single unit if desired. Overall, InXpress offers a compelling financial proposition – a moderate initial investment, low overheads, quick ramp-up, and the potential for recurring revenue that grows as you add more shipping clients.
Why is InXpress a good investment?
Set to reach $21.9 trillion by 2033, the global logistics market is accelerating fast, driven by booming e-commerce, evolving consumer behaviour and new technology. Combined with InXpress’s continued investment in technology, marketing and training – including a new shipping platform and website launching next year – there has never been a better time to join the network.
By joining InXpress, franchisees tap into a recession-resistant business that provides an essential service. Shipping needs remain steady (or even increase) during economic ups and downs, as proven by InXpress’s resilience through past recessions. In fact, during the COVID-19 pandemic, InXpress franchisees helped many clients pivot to online sales and thrived by keeping supply chains running, reinforcing the franchise’s adaptability and importance.
By investing in InXpress now, an entrepreneur can be their own boss in a high-growth sector, backed by an experienced franchisor that provides powerful carrier partnerships, technology, and support. It’s a chance to build a scalable, high-margin business with recurring revenue, while making a real impact by helping other companies succeed in the global marketplace.
In summary, the combination of strong market demand and InXpress’s proven, award-winning franchise system makes this an exciting and innovative investment choice for motivated business builders today.
Growth areas
As a truly international franchise, InXpress operates in three major regions – EMEA, Asia Pacific (APAC), and the Americas. The brand is already well established, with a particularly strong presence in the UK, US, Australia, and Canada, among others. However, there are still many untapped territories and markets where InXpress sees opportunity, and the leadership team has ambitious plans to expand its global network, actively seeking new franchise partners across the 14 countries where it operates.
Available franchise territories include both developed markets (where increasing e-commerce activity is driving more shipping needs) and emerging markets (where SMEs are hungry for better logistics solutions).
With the ever-growing rise of e-commerce and global trade, every region is experiencing an ongoing surge in demand for reliable, cost-effective shipping, and InXpress intends to meet that demand. New franchisees in target growth areas will benefit from the brand’s established partnerships and help drive InXpress’s next chapter of international expansion and market leadership.
What are the franchise terms of agreement and renewal?
Franchise terms, contractual agreements, and renewal conditions vary by country. Agreements are generally granted for a fixed initial term, with renewal options subject to contractual and performance requirements. Full details are provided during the local discovery process.