FranConnect acquires World Manager | Global Franchise
Global Franchise
Logged out article
FranConnect acquires World Manager


FranConnect acquires World Manager

The acquisition brings advanced learning management, owner and employee engagement offerings to franchise, retail and multi-location businesses and expands FranConnect’s customer base to 1,500 brands worldwide

World Manager is a global provider of learning management and front-line employee engagement solutions to multi-location businesses. This acquisition marks a significant milestone for FranConnect in creating the industry’s only platform that helps franchise brands and multi-location businesses manage growth and operational success, end-to-end.

“World Manager’s learning management and engagement platform adds a highly strategic capability to FranConnect’s operations solutions, extending our reach from managing the relationship between the brand and franchisee to supporting the needs of multi-location ownership groups and their employees. We can now provide end-to-end visibility of drivers of growth and performance across all types of multi-location businesses,” said Gabby Wong, CEO of FranConnect. 

With this acquisition, FranConnect’s customer base will approach close to 1,500 brands and multi-location businesses worldwide and reaches over 350,000 locations and franchise units. 

Founded in 2005 with offices in Australia, Canada, Colombia, and United States, World Manager’s solutions are used by over 500 brands and multi-location businesses across 60 countries, including Forever 21, Nike, Billabong, Domino’s, Long John Silver’s, Walk-On’s Sports Bistreaux, Nando’s, Gloria Jean’s Coffees, and Ben & Jerry’s.

Gary Valkenburg, founder and CEO of World Manager said: “I founded World Manager 17 years ago with the idea that businesses of all sizes should have the best tools and software available when enabling and engaging with front-line employees. Early in my career, as a corporate trainer in the restaurant industry, I saw firsthand the impact of successful training on the engagement of front-line employees and growth of the business.

“It has been an honor to work alongside World Manager’s global leadership team to create one of the best employee training and communications platforms for multi-location businesses in the world. The power of this acquisition will enable our combined entities to provide the most robust tools to the market and drive more rapid scale and growth for our customers.”

Start making informed business decisions. Join Global Franchise Pro for free today.

Latest trends and investment opportunities

Unlimited access to industry news and insight

Exclusive market reports and expert interviews