Master Franchise Insight

To fund an in-house IT department or to outsource one is a tricky question. Here, we look at the pros of outsourcing, and what you should look for in a supplier

You’re ready to make that big move overseas. How you make that move can affect not only your business in that new market but the fate of your brand as a whole. Here’s how to avoid six common pitfalls

Some franchise concepts make for particularly attractive propositions to franchisees. Here’s why single-service concepts can work well

We catch up with Marc Mushkin, vice president of international sales for Carl’s Jr.

Franchise loyalty is the glue which sticks franchise systems together, argues Christy Wilson Delk

As a franchisor, how can you ensure seamless, high-quality customer support when your end users are ‘shielded’ by your franchisees? Abhay V. Acharekar reckons he has the answer

To succeed in your international venture, you need a properly-structured plan of action. Ray Hays offers just such a plan

Gordon Drakes offers the essential details you’ll need to select your franchise lawyer and suggests what you can expect from them