Express Employment Professionals is the number one staffing franchise in a $150bn industry | Global Franchise
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Express Employment Professionals is the number one staffing franchise in a $150bn industry

Case Study

Express Employment Professionals is the number one staffing franchise in a $150bn industry

After a record-breaking 2021, Express is looking to do it all over again – with new global partners

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Everyday, franchise owners of Express Employment Professionals help people in their community find fulfilling work and help local businesses find qualified employees. Operating an international network of more than 850 locations around the world, Express franchise owners employ more than 586,000 people annually and have put more than 10 million people to work over the last 38 years.

Express had a record-breaking year in 2021, achieving its first-ever $1bn quarter, while also awarding 66 franchise development agreements and opening 23 units worldwide.

This success has helped Express garner notable industry recognition, including ranking 25 on Entrepreneur magazine’s annual Franchise 500 and 21 on Franchise Direct’s Top 100 Global Franchises for 2022. Coupled with strong unit-level economics, unparalleled franchisee support, and an unprecedented demand for staffing experts amid the ongoing global labor shortage, Express welcomed 34 new franchisees to its system in 2021.

Express’ franchisees always stay for the long haul

As a 100 per cent franchised system, Express’ international headquarters in Oklahoma City, Oklahoma focuses entirely on franchise owner support, training, and business growth, including managing back-office payroll administration. This allows Express franchise owners to spend their time building relationships with local businesses in their community.

Express provides owners with additional resources such as monthly in-person meetings, strategic development and problem-solving, a franchisee help desk, annual conferences to help drive further education, and much more.

Express develops strong relationships with its franchise owners and understands first-year challenges, so the company looks to connect new owners with veterans in the network, ensuring that the company’s vision and values are passed down through peer-to-peer connections.

The average length of franchise ownership with Express Employment Professionals is 17 years, proving the success and stability of the blueprint provided to operators. Whether coming on board as a franchise owner that is new to the staffing industry or joining the network with a wealth of experience, Express helps operators establish, market, and own their own business.

“Express has been a respected leader of providing workforce solutions in the U.S. for nearly four decades, so I was energized to take my 20 plus years of staffing experience and become the brand’s first franchisee in Australia,” said Sylvia Elix, owner and operator of the Express Employment Professionals office in Canberra, Australia. “Since joining Express, I’ve had the opportunity to experience the brand’s excellence first-hand and be a part of a supportive community that is committed to helping me succeed.”

The world class franchise system is looking to grow globally

Express’ relationship with its franchise owners is incredibly strong as the brand continues to grow worldwide. Express was recently named a World Class Franchisor by Franchise Research Institute based on FRI’s survey of its franchisees. Franchise Business Review also ranked Express one of the Top Franchises in 2021 and 2022 based on franchisee satisfaction and Express was named to Franchise Business Review’s Franchise Culture100 Awards 2021.

As Express embarks on its next phase of growth, the brand is seeking qualified entrepreneurs throughout the United States, Canada, South Africa, Australia, and New Zealand.

At a Glance Express Employment Professionals

Year Established: 1983
Number of Franchised Outlets: 850+
Location of Units: U.S., Canada, South Africa, Australia, New Zealand
Investment Range: $150,000 – $366,900
Minimum Required Capital: $150,000
Contact: Vinny Provenzano (vinny.provenzano@expresspros.com)

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