GF podcast: Tom Epstein of Franchise Payments Network | Global Franchise
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Thursday 11th August, 2022

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GF podcast: Tom Epstein of Franchise Payments Network

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GF podcast: Tom Epstein of Franchise Payments Network

The founder and CEO of both Franchise Payments Network and POLN8 sets out the benefits of turning customers into franchise endorsers

The founder and CEO of both Franchise Payments Network and POLN8 sets out the benefits of turning customers into franchise endorsers.

When was the last time that a brand rewarded you for having a positive experience? For Tom Epstein and POLN8, the sister organization of Franchise Payments Network, this incentivization is crucial; especially in a year when brand loyalty can be the saving grace for some franchises facing financial turmoil.

On this episode of the podcast, we speak with Tom, founder and CEO of both Franchise Payments Network and POLN8, about how his team set about “reimagining what loyalty should be”, and why over-rewarding customers should be on every franchise’s to-do list for 2021.

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Listen to our chat with Tom on the Global Franchise Podcast on Apple Podcasts, Spotify or Google Podcasts

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