Dogdrop has announced that it has awarded a multi-unit franchise agreement calling for the development of five dog day care facilities throughout Miami and Fort Lauderdale. The operation will be managed by Miguel Angel Chuquichanca, who expects to open the first site in November 2023 and to have five locations open within six years.
Miguel previously worked for a consulting firm where his focus was on customer experience and marketing. He has long been passionate about the well-being of cats and dogs, and his home has been a haven to them. It is currently occupied by a dog and three cats, all of whom are adopted.
“I was drawn to Dogdrop because I love animals and wanted to be part of a business that serves others who love animals as well,” Miguel says. “Dogdrop really stands out in the pet care space, with a corporate team that is clearly passionate about what they do, a modern take on dog day care highlighted by its extraordinarily quick and tech-enabled drop-off experience, and an exceptional effort put out by the staff in getting to know each dog and dog parent so they can provide a tailored experience. The deciding factor for me in choosing Dogdrop was their high level of care for their customers, for their employees, and for their franchisees.”
Miami and Fort Lauderdale are competitive, demanding markets for a small business, and success requires business owners to deliver a truly exceptional customer experience. Dogdrop co-founder Shaina Denny believes Miguel’s passion for pets combined with his service-oriented background makes him an ideal candidate to answer that demand.
Shaina says: “Miguel’s long track record of customer service and retail experience make him a dynamic addition to our family. From our first conversation with him, we felt very excited and confident in his ability to lead a team and deliver a superior experience to dog parents.
“We’re bringing an entirely new day care experience to Miami, and his commitment to delivering a high-touch experience is exactly what we are looking for. We are confident he will represent the Dogdrop brand well.”
Led by Shaina and co-founder Greer Wilk, Dogdrop is known to be a ‘quick stop’ differentiator emphasizing convenience, transparency, and quality, from curb side drop-off and pick-up in under 90 seconds to real-time text updates.
Members can drop off their dogs for just an hour or so of open-play day care in top-quality physical locations supervised by highly trained staff, giving dogs the mental and physical stimulation they require. Usage is billed in 30-minute increments, with a daily capped rate, and members can choose between loyalty and unlimited membership options based on how often they expect to use the service.